Delivery & Returns

 You have until the 14th January 2019 to return goods purchased in the Xmas Period (Nov onward)

Xmas Delivery Cut off Dates:

 UK Next Day Delivery Last Order - 22/12

UK Standard Day Delivery Last Order - 19/12

Europe Delivery Last Order - 13/12

ROW Delivery Last Order - 08/12

UK Customers

We use either Royal Mail or Interlink Express for all deliveries. Standard UK Mainland, Northern Ireland and Southern Ireland delivery is FREE for online orders over £150.00. Delivery costs are as follows:

Order Total (before VAT) / WeightWebsite OrdersTelephone OrdersTime Frame
Under 1kg (Royal Mail) £3.60 (+ VAT) £3.60 (+ VAT) Up to 3 Working Days
Over 1kg £0.00 - £100.00 £7.80 (+ VAT) £7.80 (+ VAT) Next Working Day
Over 1kg £101.00 - £150.00 £9.00 (+ VAT) £9.00 (+ VAT) Next Working Day
Over 1kg £151.00 - £200.00 FREE for UK Mainland £9.00 (+ VAT) Next Working Day
Over 1kg £201.00 - £300.00 FREE for UK Mainland £10.80 (+ VAT) Next Working Day
Over 1kg £301.00 - £500.00 FREE for UK Mainland £12.00 (+ VAT) Next Working Day
Over 1kg £501.00 + FREE for UK Mainland £15.60 (+ VAT) Next Working Day

Northern Ireland £24.00 (inc VAT) Per Box up to 31.5kg

Channel Islands £24.00 (inc VAT) Per Box up to 10kg

Scottish Islands* £24.00 (inc VAT) Per Box up to 31.5kg

Overseas Customers (If not listed below, please contact us we deliver worldwide)

Royal Mail £9.99 for all countries listed below, so long as your order does not exceed 1kg.

If your order exceeds 1kg we will have to ship via Interlink Express (rates shown below, ex VAT)

CountryZoneCost Per BoxMax WeightClearance ChargeTransit Time
Austria 2 £15.99 31.5kg n/a 3 Working Days
Belgium 1 £10.99 31.5kg n/a 2 Working Days
Bosnia 5 £35.99 5kg £25.00 4-6 Working Days
Bulgaria 5 £35.99 5kg n/a 4-6 Working Days
Croatia 5 £35.99 5kg £25.00 4-6 Working Days
Czech Republic 3 £18.99 31.5kg n/a 3-4 Working Days
Denmark 2 £15.99 31.5kg n/a 2-3 Working Days
Estonia 4 £24.99 31.5kg n/a 4-5 Working Days
Finland 4 £24.99 31.5kg n/a 4-5 Working Days
France 1 £10.99 31.5kg n/a 2 Working Days
Germany 1 £10.99 31.5kg n/a 2 Working Days
Hungary 4 £24.99 31.5kg n/a 4-5 Working Days
Iceland 5 £35.99 5kg £25.00 4-6 Working Days
Italy 3 £18.99 31.5kg n/a 3-4 Working Days
Latvia 5 £35.99 31.5kg n/a 4-6 Working Days
Liechtenstein 2 £15.99 31.5kg n/a 2-3 Working Days
Lithuania 5 £35.99 5kg n/a 4-6 Working Days
Luxembourg 1 £10.99 31.5kg n/a 2 Working Days
Montenegro 5 £35.99 5kg £25.00 4-6 Working Days
Netherlands 1 £10.99 31.5kg n/a 2 Working Days
Norway 5 £61.99 5kg £25.00 4-6 Working Days
Poland 4 £24.99 31.5kg n/a 4-5 Working Days
Portugal 4 £24.99 31.5kg n/a 4-5 Working Days
Republic of Ireland 1 £10.99 31.5kg n/a 2 Working Days
Romania 5 £35.99 5kg n/a 4-6 Working Days
Serbia 5 £35.99 5kg £25.00 4-6 Working Days
Slovakia 3 £18.99 31.5kg n/a 3-4 Working Days
Slovenia 4 £24.99 31.5kg n/a 4-5 Working Days
Spain 3 £18.99 31.5kg n/a 3-4 Working Days
Sweden 4 £24.99 31.5kg n/a 4-5 Working Days
Switzerland 2 £15.99 31.5kg £25.00 3 Working Days

Delivery Terms

  • FREE delivery is not applicable on large and bulky items which will incur a discounted delivery charge of £15.00 (UK) when ordered on the website. Please Contact Us for an international bulky item delivery cost
  • FREE delivery is not applicable to overseas orders
  • Next Day Delivery is only available to UK mainland and does not include certain parts of the Scottish Highlands**
  • Next Day Delivery is only available on orders placed before 12.00pm.
  • If you place your order on a weekend it will arrive on the following Tuesday
  • Urgent Orders For a Priority Next Day Delivery, orders will be subject to an extra £10.00 surcharge. This will entitle your order to be processed immediately.
  • For larger orders or heavy items please give us a call and we will offer you our best available shipping quote
  • All weights listed are volumetric weights.
  • Next Day Services are NEXT WORKING DAY we do not offer a weekend specific delivery service.

*Post Codes: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

** Post Codes: AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50