Skip to content

Main Navigation

How does Clearpay work?

Clearpay FAQ's

Clearpay is a payment service allowing us to offer customers the ability to make purchases instantly and then pay for them in 4 automatic installments, split out in a way that suits you best. You chose how much to initially pay upfront, and the remaining payment is split over 3 installments made every 2 weeks without any interest.

Just shop on Bytomic.com and check out as normal. At checkout, choose the Clearpay payment method. You will be directed to the Clearpay website to register and provide payment details. If you’ve used Clearpay before, just log in to your Clearpay account. Then complete your order – easy!

Clearpay is only available to customers with a UK billing address. Customers with international billing addresses will not be able to create an Clearpay account.

Clearpay customers have to make their first payment at the time of purchase. . The remaining three payments are deducted every 2 weeks in automatic installments from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Clearpay to make your payments early. Clearpay will then adjust the amount owed accordingly. You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.

A £6 late payment fee will be charged if funds are not available at the time the automatic payment is due. An additional £6 fee will be charged if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order. Please see Clearpay Payment Purchase Agreement here.

Clearpay orders are delivered within our standard delivery timeframes like any order from Bytomic.com. Visit our Delivery page for more information.

No, there is no limit to use Clearpay on Bytomic.com. Please see here for more information.

Yes, you may also use a Bytomic gift card or promotional code with Clearpay to pay for your purchase.

Clearpay is not available on purchases of gift cards. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.

Clearpay returns follow our standard return process. Please note, refunds for Clearpay will be refunded from Bytomic.com to Clearpay. We cannot provide an exchange or cash refund. As soon as the refund is processed it will drop into your Clearpay online account. Have more questions about Clearpay returns? Go to Clearpay.com

Visit the Clearpay website for a comprehensive list of FAQs here and check out Clearpay’s Privacy Policy found here. *Your payment schedule will be provided to you. If you fail to make a payment on time, you will be charged a late fee of £6 with an additional £6 fee added after 7 days if payment is still unpaid.